FAQ

Unless it is made-to-order (personalized name necklace or fine jewelry), your order will be shipped the next business day.
Made-to-order pieces are shipped in 2-3 weeks.
Our customer support is available Monday to Friday: 8am - 4pm.Average answer time: less than 24h

Help Center

Do you ship overseas?

We offer international shipping to a wide range of countries. To see if your location is eligible for delivery, simply proceed to checkout and the available options will be displayed.

How long will take it take to get my orders?

The processing time for your order will vary depending on the items you have selected. Non-personalized items, such as our standard necklaces, are typically shipped the next day. Personalized items, like our name necklaces, require a processing period of approximately 2-3 weeks. The delivery time will depend on the shipping method you choose during checkout.

Any question more questions?

Please use our self help center or reach us vie email, and we would love to help you out.